PAYMENT

Which forms of payment do you accept?

We offer:

American Express, Apple Pay, Diners Club, Discover, Facebook Pay, Google Pay, Mastercard, PayPal, Visa

Can I cancel my order?

Unfortunately we are unable to cancel any orders once they have been placed. You can send the order back to us for a full refund.

Can I apply more than one coupon code to my order?

Promotional discounts and offers that utilize a coupon code cannot be combined. Only one coupon code can be used per order.

SHIPPING & RETURNS

What are the shipping options?

We ship via UPS

How do I return my order?

You can return by post any item for a refund, within 30 days of receiving your original order. For further details, please check our return information page.

Can I swim in my wetsuit and still return it?

Our answer is Yes. We want you to be confident in your purchase and we know you will love your new sailfish gear. So please, take it for a swim and let us know how it goes.

sailfish is one of the leading triathlon brands worldwide and offers the fastest wetsuits for triathlon and outdoor swimming.

Trying on the wetsuit at home is the right way to get the feeling if the wetsuit is too big or too small for you. We know it can be a hassle to have to exchange your sailfish gear.  We are happy to advise you by email at support@sailfish.com to help you choose the right size. LINK 

WARRANTY

What is the warranty on my item?

sailfish provides a 2-year warranty to consumers who have purchased their products via the online shop. The rights arising from this guarantee exist in addition to the consumer's statutory rights (claims for defects). These are not restricted by the guarantee.

How do I complain about a product?

Contact us to initiate a warranty claim

Email us via: support@sailfish.com and include your name, the item with an issue, the order number & date of purchase, a picture and description of the issue.

The sailfish team will process your request as quickly as possible and respond to you.