Returns & Exchanges

RETURN POLICY

• You have 30 days from the date of receiving your order to return/exchange sailfish products.
• You may swim in your new sailfish wetsuit to make sure you love it as long as you do so within the 30-day window mentioned above.
• We cannot accept returns/exchanges on items that have been damaged, written on or altered in any way or on items that are returned still wet or dirty.
• Unfortunately, we cannot accept returns from unauthorized retailers, consignment stores, third party websites, or on items purchased outside of the US.
• Products in the Outlet Store and certain other discounted items (as indicated on product pages) are eligible for store credit only - no refunds. Refreshed demo wetsuits are not eligible for exchange/return/warranty.
• Refunds will be processed within 5 business days of receipt. It may take a further 5 business days to appear on your bank card statement.
• If you have a warranty issue, please email support@sailfish.com

EXCHANGE POLICY

• You may exchange for a different size or any other products on our website, if stock is available. We will ship the replacement item(s) out for free. 
• For exchanges that are not equal in price, sailfish US will refund any differences or contact you to take further payment if it costs more.
• Exchanges will be processed within 72 hours (3 business days) of receipt. You will be sent shipping confirmation within that time.
  
  

FINAL SALE POLICY

• No Returns or Exchanges: All purchases during a final sale are considered final, meaning returns or exchanges are not permitted. Please ensure that the item(s) is something you or someone in your circle will want and that it will fit them.

• Exceptions for Defects or Errors: If an item is received defective, damaged, or as a result of a mis-ship, we will make exceptions in these cases. Please contact support@sailfish.com for assistance with these issues.

• Check the Sizing: Since exchanges are not possible, it's essential to confirm you're ordering the correct size. Be sure to refer to the sizing chart to ensure a proper fit.

• No Price Adjustments: Items purchased during a final sale do not qualify for price adjustments or price matches.

• Sales Tax: Depending on your location, sales tax may still apply to the final sale price.

• Other Discounts: Team Discounts, First Purchase Discount, and any other discounts are not applicable to closeout products.